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  1. What Is CRM (Customer Relationship Management)? | Salesforce

    CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …

  2. What Is a CRM? (CRM Meaning, Definition & Examples)

    Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, …

  3. What is CRM? | Microsoft Dynamics 365

    In the digital era, CRM systems automatically collect a wealth of information about existing and prospective customers, including email addresses, phone numbers, company websites, social …

  4. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing and potential …

  5. What Is a CRM? And How Does It Help Businesses? - Coursera

    Jul 28, 2025 · CRM stands for customer relationship management and refers to the combination of strategies and technologies businesses use to optimize customer engagement and make …

  6. What Is CRM (Customer Relationship Management)? The ...

    Jul 17, 2025 · CRM is an acronym used to refer to “Customer Relationship Management.” It describes the tools, technologies, and strategies companies use to manage their customer …

  7. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By using data-driven insights, …